Frequently asked questions

No. The free plan lets you collect up to 10 approved testimonials, build a widget, and embed it on your site without entering any card details. You only add a payment method when you choose to upgrade.

Create a collection to get a branded public form, then share its link or QR code with your students and clients. Responses land in your approval inbox as pending, and once you approve them they're ready to embed.

Yes. You can add existing testimonials directly through your collection form, including the result and an optional before → after metric, so reviews you gathered elsewhere live alongside new ones and work in every widget.

Most creators go from sign-up to a live, embedded widget in a few minutes: create a collection, share the form link, approve a testimonial, and paste one snippet onto your page.

Proven captures the actual result each customer achieved, not just a praise quote. Every testimonial records a before → after outcome, and widgets like the Transformation Timeline surface that proof so visitors see real transformations that convert better than generic reviews.

It is a widget that displays each testimonial's before → after metric as a visual progression, so prospects can see the concrete results your students achieved — revenue gained, weight lost, or skills mastered.

Yes. Every collection form supports custom questions alongside the standard rating, result, and before → after metric fields, so you can capture exactly the proof points that matter for your course or coaching offer.

On the Pro plan and above, Proven turns an approved testimonial into a polished case study plus ready-to-post social copy in one click. Each plan includes a monthly generation quota, so you can repurpose your best results across your site and social channels.

Yes. Students can record a video directly in their browser or upload one from their device on your branded collection page. Video collection is included on every paid plan.

No. Recording happens right in the browser on the collection page, so there is nothing to download or install. They can also upload an existing video file if they prefer.

No. Video testimonials require a paid plan. The free plan supports text testimonials; upgrading to Starter or above unlocks both in-browser recording and video upload.

Anywhere you can paste a snippet — sales pages, course platforms, Webflow, WordPress, Framer, and Notion sites among others — because the widget loads from a single piece of JavaScript.

Proven offers four widget types: Wall, Carousel, Single, and the Transformation Timeline. A live editor lets you customize each one and preview it before you copy the embed snippet.

No. The widget renders inside an isolated Shadow DOM, so its styles never leak into or collide with your site's CSS. It loads asynchronously from a lightweight snippet and the embed responses are edge-cached for speed.

The testimonial content renders on your page so visitors can read it immediately, which supports engagement and time on page. Because the widget uses Shadow DOM isolation, it keeps your layout stable and avoids the cumulative layout shift that hurts Core Web Vitals.

Proven has four plans: Free at $0, Starter at $19 per month or $190 per year, Pro at $39 per month or $390 per year, and Agency at $99 per month or $990 per year. Each paid tier adds more testimonials, video, AI generations, and team features.

The badge appears on the free plan. Every paid plan can hide it, and the Agency plan is fully white-label so your testimonials and widgets carry no Proven branding at all.

Free includes up to 10 approved testimonials with no video. Starter includes 100 testimonials with video. Pro includes unlimited testimonials with video and 50 AI generations per month. Agency includes unlimited testimonials, video, 200 AI generations per month, and unlimited client sub-accounts.

Yes. You can upgrade, downgrade, or cancel from the customer portal at any time. Billing is handled by Polar, our payment provider, which manages your subscription and invoices.

Payments are processed by Polar acting as Merchant of Record, which handles global sales tax and VAT for you and is friendly to creators based in India. Proven never stores your card details.

No. Every submission arrives in your approval inbox as pending and stays private until you approve it. You can review the text or video and attachments, then approve or reject, including in bulk.

The branded collection form includes a consent step, so each person explicitly agrees before their testimonial is submitted. You stay in control of what goes live because nothing is published until you approve it.

Your testimonials and the data you collect belong to you. They are scoped to your workspace, and you decide which ones are published, embedded, or removed.

Yes. The Agency plan includes unlimited client sub-accounts, each as its own workspace, so you can keep every client's testimonials, forms, and widgets cleanly separated under one login.

Yes. You can invite teammates from your team settings, and they accept through an invite link to join your workspace. Members can access the workspaces they belong to and help manage collections and approvals.

Yes. The Agency plan is fully white-label, so widgets and the experience you deliver to clients carry no Proven branding. This lets you present testimonial collection as part of your own service.